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FAQs

The questions we're asked most.

If yours isn't here, the contact form gets you a real answer from a real person, usually the same day.

Overview

Do you sign an NDA before we share anything?
Yes — always, and before any file changes hands. Confidentiality is the default posture across all four lines: NDAs first, least-privilege access, need-to-know handling, and your material is never used as a portfolio piece without written permission.
Can we start small to see if you're any good?
That's exactly how we prefer to begin. A small fixed-price pilot lets you judge us on real output against your standard, with almost no commitment, before scaling up.
How does your time zone help us?
We work on India Standard Time. For teams in the Americas and Europe, our working day is largely your overnight — so work handed off at the end of your day is often finished by the start of the next.
Will the output match our templates and brand?
Yes. We adopt your templates, banners, naming conventions and brand guidelines. The goal is output that looks like your own team produced it — because for the result, they did.
How do you price work?
Four models — per project, dedicated team, retainer/hourly and per unit. We recommend the one that fits and give a fixed written quote before starting. See the Pricing page for detail.
For data work, how do you handle weighting and significance?
We apply RIM/raking or cell weighting, document the scheme and effective base, and treat weights as sampling weights so significance testing stays valid. Low-base sub-groups are flagged so small numbers aren't over-read.
What annotation formats and quality metrics do you support?
We export COCO, Pascal VOC and YOLO among others, and measure quality with IoU, precision/recall and mAP for detection, Dice/Jaccard for segmentation, and inter-annotator agreement (Cohen's kappa) throughout.
Can you work inside our environment for security?
Yes. Where data can't leave your perimeter, we work in-environment via your VDI or secure remote access, with audit trails and least-privilege accounts.
How do we get started?
Send a sample of the work and your rough volumes through the contact form or to [email protected]. You'll get a recommended approach and a fixed quote, usually within one business day.

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